Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Just installed Firefox 5 and videos from Youtube are not showing! Instead i get a black box in the video area and no other activity. Using latest flash version.

  • 22 biyano
  • 502 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya Shooter1001

more options

With Firefox 4 everything worked fine. Also in IE everything works fine too. Systems runs Windows 7 x64 Ultimate. At any other site videos are showing fine, only at Youtube i have the problem.

With Firefox 4 everything worked fine. Also in IE everything works fine too. Systems runs Windows 7 x64 Ultimate. At any other site videos are showing fine, only at Youtube i have the problem.

Ezalaki modifié na riversnatch

All Replies (20)

more options

I have the same issue but on Ubuntu 10.04, where Chrome works fine but FF5 displays blank boxes.

Update: I closed FF, checked for updates via the terminal, did a GET on FF again and then reopened the program and the videos now display fine. I have no idea why it worked though, since I didn't actually install anything new.

Ezalaki modifié na calystarose

more options

Thank you for replying! I reinstalled flash, tried a FF update (nothing new) and after a system restart it finally worked! Why? I don't know either!

Ezalaki modifié na riversnatch

more options

How do I do that?

more options

Same problem, Snow Leopard, FFox 5.0, updated Adobe Flash. Problem started ca. July 1. Safari works fine.

more options

how do I check for updates via the terminal ? thanks :]

more options

I decided to install flash on FF and uninstall the Flash ActiveX from IE. But YouTube and other flash sites were running fine on IE. I just plan on not using IE anymore, completely switching to FF. But, now that Flash plugin is installed, YouTube shows only a black rectangle where the video is supposed to be. Tried in Safe Mode with add-ons disabled, but same thing. Uninstalled the flash plugin and downloaded the latest installer from Adobe, but didn't work either. My FireFox 5.0 is also up-to-date when I checked for updates. YouTube is the only site that doesn't work. Other flash-based sites work fine! System is Windows 7 64-bit.

Please help me, I love FireFox since I started using version 3 on WinXP and it had never made me sad like this before =/

Anything I can do to help you figure out what bug is this, I'll do it. Since I'm not the only one having this very same problem! =(

more options

How did you do the same thing? How does one check for updates via the terminal and does a "GET" on FF, running Windows 7? I have no idea and I bet many other people here don't either.

more options

I'm having the same issue with FF5 on my mac, rockmelt and safari are working fine with youtube, ff5 displays a black box and nothing happens, till a new update is released fixing this!

more options

Found a solution but its stupid and annoying. Can't figure out why, but if you replace http:// with https:// the video starts running. ie:

http://www.youtube.com/watch?v=k0TONBwqc7E&feature=aso <-doesnt work https://www.youtube.com/watch?v=k0TONBwqc7E&feature=aso <-works

That worked for me. Mozilla used to by my fauvorite browser, but this is really annoying. Please fix it.

more options

The advice about using terminal and "get" commands is for folks running UNIX (Ubuntu, Linux, etc), not Windows. It might work for OS X but I don't have one handy to try.

I've got the same problem with Youtube on a Windows XP SP3 and a new Windows 7 box, both running the latest FF5 with no blocking addons and up-to-date operating systems.

Flash is installed and up to date according to http://www.mozilla.com/en-US/plugincheck/

See the attached image for an example of what's happening. It's not very exciting - just a black box with no play buttons, no error messages, etc.

The same Youtube video plays fine in IE.

more options

Same here on my Mac. Like you, Safari works fine.

more options

Can't figure out why, but if you replace http:// with https:// the video starts running.

This didn't work on my Mac.

Ezalaki modifié na jomoncon

more options

using https:// works for youtube, but unfortunately it's not just youtube that I'm having problems with. It seems that pretty much any video from any site (including iPlayer) won't load in FF5, although other browsers work fine. All my add-ons and plugins are up-to date.

more options

I had this problem when i installed FF5...i tried an update on FF (nothing new), i downloaded and reinstalled Flasfplayer 10.3...closed FF and restarted it but nothing again...at that moment i just restarted the PC and then there it is! everything worked fine!!! why? i really don't know! i mean...all it needed was a restart??? i'm sorry i can't be any more helpful! Also in "Options" i see that most video extensions are played via QuickTime Plugin 7.6.9 (i don't know if this has anything to do with this problem...i'm just mentioning it)

Ezalaki modifié na riversnatch

more options

this seems to be fixed, it's working properly today.

more options

Indeed it started working properly here, too! Thank you, whoever fixed it, it would be nice if you explained to us why it happened.

more options

Are you using a Mac or PC?

more options

I've been having the same problem for a couple of days. It was still not working this morning. I read on another thread that clearing your cache might solve the problem. I cleared mine...and now YouTube is working fine. So if all else fails you might want to give that a try too.

more options

IT'S WORKING!!!

Earlier today, I went checked all my plugins at http://www.mozilla.com/en-US/plugincheck/, and updated shockwave, flip4mac, and silverlight. Youtube still not working.

Then this afternoon, there was a firefox update. That did it. Now, youtube works just fine.

I'm using a Mac.

Ezalaki modifié na jomoncon

more options

I spoke too soon. Youtube back to the dreaded black box again!

  1. 1
  2. 2