Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

I am trying to up date from 3.6 to 5. Will not pass 97% of completion. How can I shut down Firefox so it will complete the installation?

  • 1 eyano
  • 2 eza na bankokoso oyo
  • 7 views
  • Eyano yasuka ya MARKBARRERA

more options

After downloading the latest Firefox, a box shows 97%. Then another box tells me Firefox will need to be shut down to continue. When I shut down Firefox either one it's own, or by a full restart, the same box returns, telling me to shut down Firefox. I can noy go pass this section to complete the installation.

After downloading the latest Firefox, a box shows 97%. Then another box tells me Firefox will need to be shut down to continue. When I shut down Firefox either one it's own, or by a full restart, the same box returns, telling me to shut down Firefox. I can noy go pass this section to complete the installation.

All Replies (1)

more options

IM HAVING THE SAME PROBLEM AND CANT SEEM TO NAVIGATE THROUGH THIS SITE TO GET A SOLUTION?