Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

My firefox keeps freezing the browser and when I check my cpu usage it is running at over 200,000! it's taking all of my CPU just to run it.

  • 5 biyano
  • 15 eza na bankokoso oyo
  • 6 views
  • Eyano yasuka ya cglupker

dreamcyn222
dreamcyn222
more options

OK, First let me start by saying I love Firefox and this is the first trouble I have had with it.

I can be browsing the internet, anywhere on any site, and it will freeze saying (Not Responding). When it does this I cannot do anything in the browser or close the browser. It freezes like this every 10 to 15 min and stays frozen for anywhere from 10 seconds to 10 minutes.

I have tried disabling all addons and updating Firefox, adobe reader, and java. When I open my task manager while frozen, Firefox is running at 200,000+ K, and the plugin container at 150,000+ K. I have preformed every system check possible, ran scans with my antivirus and all, the problem is not with my computer or the memory it is the firefox. How can I fix this? Should I uninstall Firefox?

OK, First let me start by saying I love Firefox and this is the first trouble I have had with it. I can be browsing the internet, anywhere on any site, and it will freeze saying (Not Responding). When it does this I cannot do anything in the browser or close the browser. It freezes like this every 10 to 15 min and stays frozen for anywhere from 10 seconds to 10 minutes. I have tried disabling all addons and updating Firefox, adobe reader, and java. When I open my task manager while frozen, Firefox is running at 200,000+ K, and the plugin container at 150,000+ K. I have preformed every system check possible, ran scans with my antivirus and all, the problem is not with my computer or the memory it is the firefox. How can I fix this? Should I uninstall Firefox?

Solution eye eponami

Try a new Firefox Profile.
http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows

Un-installing and re-installing Firefox rarely fixes anything, unless you do a clean installation. A new Profile is like 90% of the way toward a clean installation.

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (5)

the-edmeister
the-edmeister
  • Moderator
more options

Solution eye oponami

Try a new Firefox Profile.
http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows

Un-installing and re-installing Firefox rarely fixes anything, unless you do a clean installation. A new Profile is like 90% of the way toward a clean installation.

dreamcyn222
dreamcyn222 Nkolo motuna
more options

Thanks so much @the-edmeister! I did just that and no more freeze! Thank you again, now to migrate my bookmarks selectively.

dreamcyn222
dreamcyn222 Nkolo motuna
more options

Thanks so much @the-edmeister! I did just that and no more freeze! Thank you again, now to migrate my bookmarks selectively.

the-edmeister
the-edmeister
  • Moderator
more options

You're welcome.

See this:
http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile

cglupker
cglupker
more options

Insanity that it takes this kind of work to get a browser to function correctly. Is Mozzilla TRYING to ruin Firefox. Every update it's slower and more buggy. Since the last update, it freezes so much, it's basically a worthless browser.

Google the problem, people are jumping to chrome for the exact issue.