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Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

I cannot get my Hotmail email to open

  • 1 eyano
  • 4 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya Tim

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I have downloaded and upgraded Firefox in addition to getting all the latest plugins updated for my laptop. Previously, Firefox worked. Now, when I go to click on my email in my inbox for Hotmail, it will not open anything. I'm at a loss here as to what to do next. I've tried everything possible, and have even rebooted several times. Your suggestions, please. thank you.

I have downloaded and upgraded Firefox in addition to getting all the latest plugins updated for my laptop. Previously, Firefox worked. Now, when I go to click on my email in my inbox for Hotmail, it will not open anything. I'm at a loss here as to what to do next. I've tried everything possible, and have even rebooted several times. Your suggestions, please. thank you.

All Replies (1)

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1) Update to Firefox 9

2) Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

3) How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile