Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

9.0.1 won;t allow a pdf to open without locking up; I want an older version

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 7 views
  • Eyano yasuka ya bob844

bob844
bob844
more options

After downloading 9.0.1 I can't open a pdf I was previously able to open. Even worse, once I try, everything on the page becomes immune to my cursor and when I close the browser and try to reopen, even hours later, I'm told Firefox is already running.

Since I don't even like this version already, (doesn't show progress of download) what I really need to know is how to get the previous version back.

After downloading 9.0.1 I can't open a pdf I was previously able to open. Even worse, once I try, everything on the page becomes immune to my cursor and when I close the browser and try to reopen, even hours later, I'm told Firefox is already running. Since I don't even like this version already, (doesn't show progress of download) what I really need to know is how to get the previous version back.

All Replies (2)

finitarry
finitarry
more options

Why not use an application such as Foxit as a helper application and open the PDF in that window instead? You can set up an application to open PDF files from Options > Applications.

bob844
bob844 Nkolo motuna
more options

Tried it on both 9.0.1 and 3.5.17 after I dumped the new one. Still doesn't work but it might be the particular pdf giving the problem although it opens just fine on Chrome and IE. Guess I'll make Chrome my default.