Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Why won't my computer update to teh latest version of firefox?

  • 2 biyano
  • 7 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya TKTrooper

more options

I have windows XP on my computer. To access certain sites i am getting a message pop saying i need the latest version of windows, which i download and install... or so i thought. Everything appears to go as it should and i get no error messages or signs that something has gone wrong. Yet when i then re-visit these sites (i.e Deviant art) it is still stating i do not have the latest version of firefox. I contacted the deviant art website who confirmed that my browser is showing as Firefox 3.5.3.

I have windows XP on my computer. To access certain sites i am getting a message pop saying i need the latest version of windows, which i download and install... or so i thought. Everything appears to go as it should and i get no error messages or signs that something has gone wrong. Yet when i then re-visit these sites (i.e Deviant art) it is still stating i do not have the latest version of firefox. I contacted the deviant art website who confirmed that my browser is showing as Firefox 3.5.3.

Solution eye eponami

Your UserAgent string in Firefox is messed up by another program that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

Tanga eyano oyo ndenge esengeli 👍 1

All Replies (2)

more options

Solution eye oponami

Your UserAgent string in Firefox is messed up by another program that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

more options

Thank you kindly for your response. My problem is now solved. Cheers