When Firfox is open I get two screens / window, so a thiner screen at the top, and the main screen at the bottom, the cursor then follows in both screens, so the top one scrolls, how do I get rid ot the extra screen /window?
Windows 7, on lap top, problem as above.
Solution eye eponami
Try the Firefox SafeMode to see how it works there.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)
- You can open the Firefox 4.0+ SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
- Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.
Don't select anything right now, just use "Continue in SafeMode."
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.
If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes
When you figure out what is causing that, please let us know. It might help other user's who have that problem.
Tanga eyano oyo ndenge esengeli 👍 0All Replies (3)
Solution eye oponami
Try the Firefox SafeMode to see how it works there.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)
- You can open the Firefox 4.0+ SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
- Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.
Don't select anything right now, just use "Continue in SafeMode."
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.
If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes
When you figure out what is causing that, please let us know. It might help other user's who have that problem.
Try to disable hardware acceleration.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
If disabling hardware acceleration works then check if there is an update available for your graphics display driver.
Thank you for the replies, after some trial and error, I fixed it by going to View, zoom reset, not sure why this fixed it but it seems to have done.
If it comes back I will try your replies.
Thank you