Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Why won't the show cookies dialog display?

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 2 views
  • Eyano yasuka ya Vivek

more options

When I select "Show Cookies" on the Options/Privacy tab the dialog won't display. there is a brief flash of what should be the dialog and then a red international "no" symbol. What is causing this? Do I have a virus?

When I select "Show Cookies" on the Options/Privacy tab the dialog won't display. there is a brief flash of what should be the dialog and then a red international "no" symbol. What is causing this? Do I have a virus?

All Replies (1)

more options

Hi,

Please check if this happens in Safe Mode.

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Uninstalling Toolbars

Safe mode disables the installed Extensions, and themes (Appearance) in Tools (Alt + T) > Add-ons. Hardware acceleration is also temporarily disabled - the manual setting is Tools > Options > Advanced > General > Use hardware acceleration when available. Options > Advanced. All these settings/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme or hardware acceleration is causing issues.

Options