Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Does Firefox 12.0 work with Norton Identity Safe?

  • 4 biyano
  • 82 eza na bankokoso oyo
  • 17 views
  • Eyano yasuka ya ThinkClearly

more options

I recently updated to Firefox 12.0 and wanted to take advantage of Norton offering for free their Identity Safe app. I am running Mac OSX 10.7.3 and when it took me to the mac app store, it uploaded the extension in my Firefox ribbon on the top, but when I click on it, it opens in Safari. Is it not compatible yet with Firefox?

I recently updated to Firefox 12.0 and wanted to take advantage of Norton offering for free their Identity Safe app. I am running Mac OSX 10.7.3 and when it took me to the mac app store, it uploaded the extension in my Firefox ribbon on the top, but when I click on it, it opens in Safari. Is it not compatible yet with Firefox?

Solution eye eponami

The norton site says that it is compatible with firefox https://identitysafe.norton.com/, however, I can't find what version it works with. I would try to contact norton to find out the exact version numbers it works with.

Tanga eyano oyo ndenge esengeli 👍 5

All Replies (4)

more options

Solution eye oponami

The norton site says that it is compatible with firefox https://identitysafe.norton.com/, however, I can't find what version it works with. I would try to contact norton to find out the exact version numbers it works with.

more options

Identity safe DOES work with Firefox 12 - as I just found accidentally, I'm pretty sure that all you need to do is change from the NAvigation Bar setting to the Menu Bar setting under "View>ToolBArs>Nav etc Every time a new firefox rev had been released and Identity Safe wasn't coming up, all I needed to do was restart my computer. This time, that wasn't necessary. THank you Mozilla!

more options

It is Norton that makes it compatible with a Firefox version, not the other way.

http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-12-Support-for-Norton-Toolbar/td-p/706329

more options

After you run "Live Updates" from the PC Security Section contained in the Norton Security Suite, do the following:

1. Click on "Tools" --- 2. Click on "Add-ons" --- 3. Click on "Extensions" --- 4. Click on "Enable" to the right of the "Norton Tool Bar 2011.7.7.5" --- 5. Click on "Enable" to the right of the "Symantec Intrusion Prevention 10.1.1.8-4" ---- Then restart your system if needed.