Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

After the upgrade to 16.0.1 some Youtube videos just won't play. They work perfectly in Chrome.

  • 2 biyano
  • 23 eza na bankokoso oyo
  • 7 views
  • Eyano yasuka ya Shendue

Shendue
Shendue
more options

After the upgrade to 16.0.1 some Youtube videos just won't play. They work perfectly in Chrome. A couple examples: http://www.youtube.com/watch?v=rQpldNJXuP0 http://www.youtube.com/watch?v=-e-BRki7gwU Most of the videos works perfectly, so i can't tell what the problem is.

After the upgrade to 16.0.1 some Youtube videos just won't play. They work perfectly in Chrome. A couple examples: http://www.youtube.com/watch?v=rQpldNJXuP0 http://www.youtube.com/watch?v=-e-BRki7gwU Most of the videos works perfectly, so i can't tell what the problem is.

Solution eye eponami

I tried that as the first thing, but it didn't work at all. Anyway, i solved the problem in the meantime by uninstalling Firefox and reinstalling it. Please note that i had to make a CLEAN installation, and by "clean" i mean that i had to remove the settings as well. First i tried to reinstall it but i kept the settings (Firefox asks you if you want to keep them when you uninstall) and it didn't work. So i just saved the bookmarks and uninstalled everything else. The subsequent reinstallation solved the issue.

Tanga eyano oyo ndenge esengeli 👍 3

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
Shendue
Shendue Nkolo motuna
more options

Solution eye oponami

I tried that as the first thing, but it didn't work at all. Anyway, i solved the problem in the meantime by uninstalling Firefox and reinstalling it. Please note that i had to make a CLEAN installation, and by "clean" i mean that i had to remove the settings as well. First i tried to reinstall it but i kept the settings (Firefox asks you if you want to keep them when you uninstall) and it didn't work. So i just saved the bookmarks and uninstalled everything else. The subsequent reinstallation solved the issue.