Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

NYTimes.com always comes up with Sept. 21, 2012 edition! Why? How to fix?

  • 9 biyano
  • 3 eza na bankokoso oyo
  • 9 views
  • Eyano yasuka ya DBruceB

more options

Every time I call up NYTimes.com the Sept. 21, 2012 edition of the paper shows up. If I use a different browser (IE), the current edition pops up. How do I correct this problem? Thanks! (Using a PC, WIN 7, Firefox 17.0.1)

Every time I call up NYTimes.com the Sept. 21, 2012 edition of the paper shows up. If I use a different browser (IE), the current edition pops up. How do I correct this problem? Thanks! (Using a PC, WIN 7, Firefox 17.0.1)

Solution eye eponami

You aren't using a bookmark to access that web page because in that case there might be GET data appended to the link or POST data can be send that was retrieved from a possibly hidden form on the bookmarked page?

If you access the main site (NYT home page) directly then this shouldn't happen.

Tanga eyano oyo ndenge esengeli 👍 1

All Replies (9)

more options

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

more options

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

more options

Thank you!! Yes, your fixes worked!

more options

Sorry, guys. The issue has returned! I did not turn off my machine or anything else. Today NYTimes.com has again reverted to displaying the Sept. 21, 2012 page. I have gone through your suggested procedures several times today, but it is stuck on the Sept. 21, 2012 page.

Suggestions?

more options

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder

You can remove all stored data from a specific domain via "Forget About This Site" in the right-click context menu of an history entry (Show All History or History sidebar) or via the about:permissions page.

Using "Forget About This Site" will remove everything like bookmarks, cookies, passwords, cache, history, and exceptions from that domain, so be cautious and if you have a password or other data from that domain that you do not want to lose then make a note of those passwords and bookmarks.
You can't recover from that "forget" unless you have a backup of the involved files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

more options

Sorry. I renamed cookies.sqlite, etc. I used the Forget About this Site. The Sept. 21, 2012 edition still pops up.

more options

Solution eye oponami

You aren't using a bookmark to access that web page because in that case there might be GET data appended to the link or POST data can be send that was retrieved from a possibly hidden form on the bookmarked page?

If you access the main site (NYT home page) directly then this shouldn't happen.

Ezalaki modifié na cor-el

more options

Thanks. I'll try tit and see if it sticks.

more options

Thanks - it did work!