Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Norton toolbar is still missing

  • 2 biyano
  • 47 eza na bankokoso oyo
  • 4 views
  • Eyano yasuka ya James

ed.daniels
ed.daniels
more options

Your help site refers me to a Norton page claiming that Firefox 20 has been patched to work with the Norton Toolbar. I have updated Norton (Live Update many times, rebooted after updating to Firefox 20 and STILL not Norton toolbar or Identity Safe "Vault". What next?

BTW, this happens every time Mozilla updates Firefox. How about a better plan?

Your help site refers me to a Norton page claiming that Firefox 20 has been patched to work with the Norton Toolbar. I have updated Norton (Live Update many times, rebooted after updating to Firefox 20 and STILL not Norton toolbar or Identity Safe "Vault". What next? BTW, this happens every time Mozilla updates Firefox. How about a better plan?

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

See Xfinity support for help with that version of Norton. For some reason the Xfinity version of Norton is like a 2nd class program, not receiving Firefox add-on updates as quickly as the 'genuine' version of Norton.

James
James
  • Moderator
  • Top 10 Contributor
more options

Firefox is not made to work with the thousand of extensions out there as you go it backwards, it is the Norton extension that is made to be compatible with new Firefox releases.