Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

when i click a link i get The Address wasn't understood

imasaint
imasaint
more options

I use outlook. When I click on a link i get a message that "the address wasn't understood". I need to open links.

I use outlook. When I click on a link i get a message that "the address wasn't understood". I need to open links.

Solution eye eponami

Do you mean Outlook, the program that is part of Microsoft Office on your PC, or Outlook, the new Hotmail?

If you right-click > Copy Link Location and then paste it into the address bar, does it start with an unusual protocol? I mean, something other than http or https? If so, Firefox might not be set up to open links with that protocol. What is it?

Tanga eyano oyo ndenge esengeli 👍 2

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Solution eye oponami

Do you mean Outlook, the program that is part of Microsoft Office on your PC, or Outlook, the new Hotmail?

If you right-click > Copy Link Location and then paste it into the address bar, does it start with an unusual protocol? I mean, something other than http or https? If so, Firefox might not be set up to open links with that protocol. What is it?