Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

I can't send attachments with Thunderbird?

  • 1 eyano
  • 2 eza na bankokoso oyo
  • 2 views
  • Eyano yasuka ya christ1

cko1xxxx
cko1xxxx
more options

I can't send attachments with Thunderbird. I can write a message but when I click on Attach, I get the message "Thunderbird has stopped working. A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." There is only a "CLOSE PROGRAM" button displayed and when I click on it Thunderbird stops running. I'm not sure whether this is a Thunderbird problem or a Windows 7 problem. Any ideas on what is causing this and how to fix it?

I can't send attachments with Thunderbird. I can write a message but when I click on Attach, I get the message "Thunderbird has stopped working. A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." There is only a "CLOSE PROGRAM" button displayed and when I click on it Thunderbird stops running. I'm not sure whether this is a Thunderbird problem or a Windows 7 problem. Any ideas on what is causing this and how to fix it?

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Try to start Thunderbird in safe mode.

https://support.mozilla.org/en-US/kb/safe-mode