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Thunderbird does not prompt for a password

  • 3 biyano
  • 1 eza na nkokoso oyo
  • 15 views
  • Eyano yasuka ya Sander G.

Jwassall
Jwassall
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I had to change my email password with Verizon. In Thunderbird I went to stored password and deleted both the pop and smtp stored password. Thunderbird will not prompt for the new password so I cannot get or send my email in Thunderbird.

I had to change my email password with Verizon. In Thunderbird I went to stored password and deleted both the pop and smtp stored password. Thunderbird will not prompt for the new password so I cannot get or send my email in Thunderbird.

Solution eye eponami

Hi jwassall,

Have you tried to temporarily change the name of the POP server and then change it back? This should prompt for a password.

Another method is to check if the file popstate.dat in your Thunderbird profile folder is corrupted, see http://kb.mozillazine.org/Popstate.dat#Deleting_popstate.dat

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (3)

Sander G.
Sander G.
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Solution eye oponami

Hi jwassall,

Have you tried to temporarily change the name of the POP server and then change it back? This should prompt for a password.

Another method is to check if the file popstate.dat in your Thunderbird profile folder is corrupted, see http://kb.mozillazine.org/Popstate.dat#Deleting_popstate.dat

Jwassall
Jwassall Nkolo motuna
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I solved it. Turns out my Norton Smart Firewall was blocking the password prompt.

Sander G.
Sander G.
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Thanks for getting back, good to hear you solved it.