Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Do you ask people to take part in a survey?

  • 2 biyano
  • 2 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya Zebedee.01

more options

This morning when I went to the Firefox Help Screen I got a message box near the top of the page asking if I wanted to do a survey. I clicked on the words saying that I would do the survey and filled in my email address in the box provided.

It's now night-time and as no one has been in touch I am worried that this was a scam and that I might have picked up some sort of infection as a result.

I have done a full scan with Microsoft Security Essentials and nothing was found but I'm still worried and would welcome a reply to my question as to whether this was a genuine Mozilla survey or a scam.

Many thanks.

This morning when I went to the Firefox Help Screen I got a message box near the top of the page asking if I wanted to do a survey. I clicked on the words saying that I would do the survey and filled in my email address in the box provided. It's now night-time and as no one has been in touch I am worried that this was a scam and that I might have picked up some sort of infection as a result. I have done a full scan with Microsoft Security Essentials and nothing was found but I'm still worried and would welcome a reply to my question as to whether this was a genuine Mozilla survey or a scam. Many thanks.

Solution eye eponami

Hi,

There's no need to worry. The forum is set up like that. This is a genuine Mozilla survey.

  It's now night-time and as no one has been in touch I am worried that this was a scam and that I might have picked up some sort of infection as a result. 

You haven't picked up anything malicious and I don't think anyone is supposed to contact you. The results (afaik) get sent back to the developers or some team at Mozilla.

Tanga eyano oyo ndenge esengeli 👍 1

All Replies (2)

more options

Solution eye oponami

Hi,

There's no need to worry. The forum is set up like that. This is a genuine Mozilla survey.

  It's now night-time and as no one has been in touch I am worried that this was a scam and that I might have picked up some sort of infection as a result. 

You haven't picked up anything malicious and I don't think anyone is supposed to contact you. The results (afaik) get sent back to the developers or some team at Mozilla.

more options

Many thanks. Delighted to have the problem solved.