Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

How can I find my sent folder and my trash folder and my spam folder? None show in the left panel anymore.

  • 2 valiny
  • 1 manana an'ity olana ity
  • 3 views
  • Valiny farany nomen'i Chip12414

Chip12414
Chip12414
more options

Up until today, I could access my SENT, TRASH, SPAM, etc. folders from a list on the left side of my screen or by clicking the "inbox" tab icon at the very upper left hand corner of my Thunderbird screen. (The little envelope with the downward-pointing green arrow on top immediately followed by "Inbox"). It is totally unresponsive now.

I click View/Toolbars/ and all four are checked - Mail Toolbar, Menu Bar, Status Bar, QUick FIlter Bar

I click View/Folders, and "All" is checked.

I am desperate...if I lose the sent messages, I will have lost tons of work for my non-profit. I have Thunderbird for years and years..... and NEVER had something like this happen. I can sent you screen caps, .....anything, but PLEASE help me get this info back.

Thank you in advance for your assistance.

Up until today, I could access my SENT, TRASH, SPAM, etc. folders from a list on the left side of my screen or by clicking the "inbox" tab icon at the very upper left hand corner of my Thunderbird screen. (The little envelope with the downward-pointing green arrow on top immediately followed by "Inbox"). It is totally unresponsive now. I click View/Toolbars/ and all four are checked - Mail Toolbar, Menu Bar, Status Bar, QUick FIlter Bar I click View/Folders, and "All" is checked. I am desperate...if I lose the sent messages, I will have lost tons of work for my non-profit. I have Thunderbird for years and years..... and NEVER had something like this happen. I can sent you screen caps, .....anything, but PLEASE help me get this info back. Thank you in advance for your assistance.

Vahaolana nofidina

When I closed all the open tabs, and then right-clicked on the remaining "Inbox" tab, the drop down box did contain the "Close Other Tabs" choice...but it is greyed out.

I have solved my problem, but going to a friend's computer with Thunderbird, and then studying his configurations, and was able to again again access to my sent, trash and spam folders simply by dragging the left hand border of the Thunderbird "inbox" to the right, revealing the other folders in a panel. (Oddly, with my friend's Thunderbird email, under View/Layout (from the menu bar), there is an option to check "folder pane", but that was ghosted out before I dragged the left-hand border of my Thunderbird to reveal this folder pane.

Thank you for your assistance.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

what is you close all open tabs... right click in a tab and select "close other tabs"

Chip12414
Chip12414 Tompon'ny fanontaniana
more options

Vahaolana Nofidina

When I closed all the open tabs, and then right-clicked on the remaining "Inbox" tab, the drop down box did contain the "Close Other Tabs" choice...but it is greyed out.

I have solved my problem, but going to a friend's computer with Thunderbird, and then studying his configurations, and was able to again again access to my sent, trash and spam folders simply by dragging the left hand border of the Thunderbird "inbox" to the right, revealing the other folders in a panel. (Oddly, with my friend's Thunderbird email, under View/Layout (from the menu bar), there is an option to check "folder pane", but that was ghosted out before I dragged the left-hand border of my Thunderbird to reveal this folder pane.

Thank you for your assistance.