Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

help please

squid55057
squid55057
more options

I have deleted Cert8.db numerous times and firefox is still screwing up

I have deleted Cert8.db numerous times and firefox is still screwing up

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

I'm guessing that when you go to a secure site, you get a page giving you a certificate error.

Could you expand the Technical Details section of the page and paste the results here for review?

For example:

https://epcp-prod-e-eprovider.uhc.com/

gives: 

epcp-prod-e-eprovider.uhc.com uses an invalid security certificate.
The certificate is only valid for epcprod-e.uhc.com
(Error code: ssl_error_bad_cert_domain)

But the more common one is an unknown issuer. Since different errors lead to different suggested fixes, the more information you can provide, the better. Thanks.