Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Can't send with Office365

  • 2 valiny
  • 16 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i fif88

more options

I'm trying to connect my Office365 account to Thunderbird, but am encountering some serious frustration. The IMAP settings are correct because I can receive mail just fine, but I can't send anything. My SMTP settings are set to smtp.office365.com and I've tried port 587 (the port that Office365 itself gives me), as well as autodetect (on port, encryption, and password). When I try to send an email with any SMTP config, it says "Connected to smtp.office365.com" and then just hangs there. After a while, I get a time out error. How do I fix this?

I'm trying to connect my Office365 account to Thunderbird, but am encountering some serious frustration. The IMAP settings are correct because I can receive mail just fine, but I can't send anything. My SMTP settings are set to smtp.office365.com and I've tried port 587 (the port that Office365 itself gives me), as well as autodetect (on port, encryption, and password). When I try to send an email with any SMTP config, it says "Connected to smtp.office365.com" and then just hangs there. After a while, I get a time out error. How do I fix this?

Vahaolana nofidina

Aha! Office365's info is incorrect. I just changed both the IMAP and SMTP to *.outlook.com instead of *.office365.com and it seems to be working just fine. Hopefully this will help other people out.

Hamaky an'ity valiny ity @ sehatra 👍 2

All Replies (2)

more options

Vahaolana Nofidina

Aha! Office365's info is incorrect. I just changed both the IMAP and SMTP to *.outlook.com instead of *.office365.com and it seems to be working just fine. Hopefully this will help other people out.

more options

Hi! I have the same problem as you had, but I tried to chance IMAP på outlook.com instead, but it didn't work. What does the * mean? Do you have any more tips about how yoe solved the problem? Best regards, Anna