Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Hyperlinks from my MSWord files suddenly don't work because "/FirefoxHTML\Shell\Open\Command" has somehow been added to the end of each URL.

  • 4 valiny
  • 1 manana an'ity olana ity
  • 16 views
  • Valiny farany nomen'i Rae88

more options

When I click to open the hyperlink in my Word file, the message I get in Firefox is "The requested URL /submissions.htmlFirefoxHTML\Shell\Open\Command was not found on this server." When I delete that portion of the URL, the website opens fine. What can I do to make the hyperlinks work properly?

When I click to open the hyperlink in my Word file, the message I get in Firefox is "The requested URL /submissions.htmlFirefoxHTML\Shell\Open\Command was not found on this server." When I delete that portion of the URL, the website opens fine. What can I do to make the hyperlinks work properly?

Vahaolana nofidina

Sounds like a problem with registry keys.

Try the solution in this mozillaZine thread:

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (4)

more options

It could be the links themselves. Open the file in word (or whatever). Right click on a link and check it.

more options

Thanks for the suggestion. I tried it, but it didn't work. The link information is written correctly on the MSWord page. But when I click on it and the Firefox tab opens, the page can't be found because "FirefoxHTML\Shell\Open\Command" has been added to the end of each URL. Might it help if I reset Firefox?

more options

Vahaolana Nofidina

Sounds like a problem with registry keys.

Try the solution in this mozillaZine thread:

more options

Thanks so much Cor-el for the link to that thread! "Dickvl"'s response led me to realize that Firefox wasn't set as my default browser. Once I checked that box, problem solved. Your help is appreciated more than words can say. :)