Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Why is my email not showing in messages window?

  • 2 valiny
  • 1 manana an'ity olana ity
  • 5 views
  • Valiny farany nomen'i jcrsquires

more options

I use POP. Until recently all old emails continued to appear. I made the mistake (which I cannot seem to reverse) of trying to view my email in threads. It now only shows threads where there are unread messages. No matter what I try I can't see the other mail. I can search for it, mark it as unread, and it stays in the window, but if I click on something and then somewhere else, it disappears. I am missing a lot of mail so please help. Also tell me how to turn off the threaded view, it's driving me crazy.

I have a POP account and have not changed anything except the view. I have tried unclicking sort by - threaded, but it does not show the older read mail and it does not stay permanently selected - if I click on another folder and back to inbox, it is threaded again.

I use POP. Until recently all old emails continued to appear. I made the mistake (which I cannot seem to reverse) of trying to view my email in threads. It now only shows threads where there are unread messages. No matter what I try I can't see the other mail. I can search for it, mark it as unread, and it stays in the window, but if I click on something and then somewhere else, it disappears. I am missing a lot of mail so please help. Also tell me how to turn off the threaded view, it's driving me crazy. I have a POP account and have not changed anything except the view. I have tried unclicking sort by - threaded, but it does not show the older read mail and it does not stay permanently selected - if I click on another folder and back to inbox, it is threaded again.

All Replies (2)

more options

Thunderbird Menu > View > Message: Choose [x] ALL

more options

This option does not appear under the View menu. I found it at View - folder.

Thanks! That solves the old email issue. Now, how can I permanently turn off threading?