Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox actualized the new version, but it looks only a black screen and no watch buttons and scroll bars, nothing

more options

The new version of Firefox dosen't work is only a black screen without buttons and scroll bars. I try re install and uninstall and erase files, but dosen't work.

The new version of Firefox dosen't work is only a black screen without buttons and scroll bars. I try re install and uninstall and erase files, but dosen't work.

All Replies (3)

more options

Sorry, please disable hardware acceleration as a temporary workaround. This is an incompatibility between Firefox 33 and some older graphics card/chipset drivers. More info: https://support.mozilla.org/questions/1025438

more options

I prefer use other navegator while solve the problems.

Thanks

more options

Okay, well, let us know if you have any questions.