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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox No Longer Works

  • 1 valiny
  • 6 manana an'ity olana ity
  • 3 views
  • Valiny farany nomen'i philipp

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Hello, about a week or so ago, Firefox has stopped working. All I get is "Problem loading page: Connection has timed out". This has been my default browser for years and have never had this problem. At first I thought it was the internet connection, but IE, Chrome, and Safari browsers all work. I loaded the upgrade hoping that would fix it, but still no. I also "Reset Firefox" as per Troubleshooting help. That still didn't work. Any thoughts?

Hello, about a week or so ago, Firefox has stopped working. All I get is "Problem loading page: Connection has timed out". This has been my default browser for years and have never had this problem. At first I thought it was the internet connection, but IE, Chrome, and Safari browsers all work. I loaded the upgrade hoping that would fix it, but still no. I also "Reset Firefox" as per Troubleshooting help. That still didn't work. Any thoughts?

Vahaolana nofidina

hello, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please remove all program rules for firefox from your firewall and let it detect the new version of the browser again.

Fix problems connecting to websites after updating Firefox

Hamaky an'ity valiny ity @ sehatra 👍 1

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Vahaolana Nofidina

hello, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please remove all program rules for firefox from your firewall and let it detect the new version of the browser again.

Fix problems connecting to websites after updating Firefox