Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox won't open download

  • 2 valiny
  • 2 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i cor-el

more options

When I click on download, a menu comes up asking what I want to use to open the download. I say firefox, then a new tab is created and I'm put back into the same menu asking what to use, again I say firefox then a new tab is created and this keeps going around in a loop over and over and over. I end up with a ton of tabs each time I try to open the download. I have no idea what to do. Also, I'm not computer savvy when it comes to software stuff so please tell me in simple terms how to fix this. I appreciate all the help I can get.

Thanks.

When I click on download, a menu comes up asking what I want to use to open the download. I say firefox, then a new tab is created and I'm put back into the same menu asking what to use, again I say firefox then a new tab is created and this keeps going around in a loop over and over and over. I end up with a ton of tabs each time I try to open the download. I have no idea what to do. Also, I'm not computer savvy when it comes to software stuff so please tell me in simple terms how to fix this. I appreciate all the help I can get. Thanks.

All Replies (2)

more options

See this - https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file

Those files might be lacking a Content-type for disposition. http://en.wikipedia.org/wiki/Internet_media_type

Sorry, there's usually no "simple fix" at the user end - the "fault" usually lies with the website that is sending the file.

A hyperlink to a webpage where you are having that problem might be helpful for us to determine the exact cause - and possibly a solution.

more options

You should never select Firefox as the application to handle a file when you get the 'open with' download dialog. Firefox wouldn't ask if it can handle this file type. If you would set an automatic action in such a case then you will end up with tabs opening endlessly.

What kind of link (file extension) is causing this dialog?