Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Cannot change settings they are greyed out

  • 6 valiny
  • 3 manana an'ity olana ity
  • 40 views
  • Valiny farany nomen'i franick

more options

I am in my account on Firefox version 38.0.5 and when I go into my settings I want to change some but they are greyed out. How do I get this so I can edit them? I went into preference in Firefox then down to Privacy and want to make some changes there but some of the areas such as clear history when Firefox close is greyed out. hOW DO i make changes in Firefox?

Thank you all that reply to me.

I am in my account on Firefox version 38.0.5 and when I go into my settings I want to change some but they are greyed out. How do I get this so I can edit them? I went into preference in Firefox then down to Privacy and want to make some changes there but some of the areas such as clear history when Firefox close is greyed out. hOW DO i make changes in Firefox? Thank you all that reply to me.

Vahaolana nofidina

You have a checkmark on the permissions Private Browsing mode setting ("Always use Private Browsing mode").

You need to exit PB mode to be able to use all currently blocked settings.

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (6)

more options

hi franick, in some instance preference will be greyed out if they have no effect/sense. when you have set firefox to always run in private browsing mode for example, the "clear history upon firefox close" option won't have any effect since you aren't storing any history in the first place...

more options

well is there anyway to get then not greyed out?

more options

i'm not sure of your current configuration, but you cannot delete something that isn't there...

more options

go to the privacy section. See attachment thank you

more options

Vahaolana Nofidina

You have a checkmark on the permissions Private Browsing mode setting ("Always use Private Browsing mode").

You need to exit PB mode to be able to use all currently blocked settings.

more options

Thank you it worked. I appreciate all off everyone's help