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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Why is Send button grey?

  • 1 valiny
  • 5 manana an'ity olana ity
  • 5 views
  • Valiny farany nomen'i Matt

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In the past week or so the Send button has remained grey and unavailable for new messages, even after I add a To address. If I save it and reopen from Drafts, I can send. No problem with Replies. I've restarted Thunderbird with no change.

In the past week or so the Send button has remained grey and unavailable for new messages, even after I add a To address. If I save it and reopen from Drafts, I can send. No problem with Replies. I've restarted Thunderbird with no change.

Vahaolana nofidina

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

Hamaky an'ity valiny ity @ sehatra 👍 1

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Vahaolana Nofidina

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.