Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Thunderbird freezes after resume with Facebook chat logged in - any solution?

  • 2 valiny
  • 2 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i macrolix

macrolix
macrolix
more options

My Thunderbird (Version 38.2.0 under Windows 7 on a Lenovo L450) keeps freezing after sleep-and-resume. It seems that the culprit is a chat connection to Facebook chat. When I log off this chat account (my only chat account), Thunderbird revives as it should after sleep.

Is there a solution other than logging off the Facebook chat account?

My Thunderbird (Version 38.2.0 under Windows 7 on a Lenovo L450) keeps freezing after sleep-and-resume. It seems that the culprit is a chat connection to Facebook chat. When I log off this chat account (my only chat account), Thunderbird revives as it should after sleep. Is there a solution other than logging off the Facebook chat account?

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

make sure you network connection stays aware when the system sleeps.

macrolix
macrolix Tompon'ny fanontaniana
more options

The computer sleeps for hours at times; keeping the connection alive is not a realistic option. I would expect TB to silently re-establish chat connections when the computer wakes up, just as it re-establishes IMAP connections. If it cannot re-establish chat connection, it would be helpful if it would not freeze. BTW, closing (the only thing that works in the freeze state) and re-starting TB works as a work-around.