Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Brand New Samsung Galaxy S6 - Firefox says, "Unfortunately, Firefox has stopped."

  • 1 valiny
  • 2 manana an'ity olana ity
  • 9 views
  • Valiny farany nomen'i BlackSheepNY

BlackSheepNY
BlackSheepNY
more options

Just got a new Samsung Galaxy S6 (through Sprint), 32GB, Android 5.0 Lollipop. When I try to open Firefox, I get the message "Unfortunately, Firefox has stopped." This happens each time I try to open Firefox. I'm not sure how to get Firefox to open properly without this error message and would appreciate any help!

Just got a new Samsung Galaxy S6 (through Sprint), 32GB, Android 5.0 Lollipop. When I try to open Firefox, I get the message "Unfortunately, Firefox has stopped." This happens each time I try to open Firefox. I'm not sure how to get Firefox to open properly without this error message and would appreciate any help!

All Replies (1)

BlackSheepNY
BlackSheepNY Tompon'ny fanontaniana
more options

New development: Tried to UNinstall Firefox. It no longer shows in my list of Apps. When I try to go install it again, the Google Play Store says Firefox IS "installed." Where is it???