Configure an account in several PCs
I want to configure a unique gmail account in several machines/PC, but when an email is sending, comes an error message: "The message could not be sent using Outgoing server (SMTP) smtp.googlemail.com for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again."
I would appreciate. Thanks
Vahaolana nofidina
Underneath Account Settings, try to change the 'Authentication type' to 'OAuth2' for both, incoming and outgoing server.
Hamaky an'ity valiny ity @ sehatra 👍 0All Replies (5)
Can you post your Troubleshooting Information? At the top right of the Thunderbird window, click the menu button , then select Help, and then Troubleshooting Information. Press the Copy text to clipboard button and paste the information into your reply.
Application Basics
Name: Thunderbird Version: 38.3.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.3.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20150928051427 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts
account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3: INCOMING: account3, , (imap) imap.googlemail.com:993, SSL, passwordCleartext OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
account4: INCOMING: account4, , (imap) imap.gmail.com:993, SSL, OAuth2 OUTGOING: smtp.googlemail.com:587, alwaysSTARTTLS, passwordCleartext, true
Crash Reports
Extensions Display Quota, 0.3.7, true, {c1ac4523-76c2-9995-adbd-d93bf5141bea} GlodaQuilla, 0.3.3, true, glodaquilla@mesquilla.com Lightning, 4.0.3.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} Remove Duplicate Messages, 0.1.14, true, {12345678-1234-1234-1234-123456789abc} Remove Duplicate Messages (Alternate), 0.3.12, true, {a300a000-5e21-4ee0-a115-9ec8f4eaa92b} Spanish (Venezuela) spell check dictionary, 1.1.18, true, es-ve@dictionaries.addons.mozilla.org Test Pilot for Thunderbird, 1.3.10, false, tbtestpilot@labs.mozilla.com
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 38.3.0 font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 18 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: dc4a9cbc-2fac-47b3-919e-5772edd109c mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1365178369 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugins.update.notifyUser: true
Graphics
Adapter Description: Intel(R) HD Graphics Family Vendor ID: 0x8086 Device ID: 0x0102 Adapter RAM: Unknown Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32 Driver Version: 8.15.10.2509 Driver Date: 8-31-2011 Direct2D Enabled: false DirectWrite Enabled: false (6.2.9200.17461) ClearType Parameters: Gamma: 2200 Pixel Structure: R WebGL Renderer: false GPU Accelerated Windows: 0
AzureCanvasBackend: skia AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.8 4.10.8
NSS 3.19.2 Basic ECC 3.19.2 Basic ECC
NSS Util 3.19.2 3.19.2
NSS SSL 3.19.2 Basic ECC 3.19.2 Basic ECC
NSS S/MIME 3.19.2 Basic ECC 3.19.2 Basic ECC
There are two Gmail accounts (account3 and account4). Which is the one with the problem?
Account 3
Vahaolana Nofidina
Underneath Account Settings, try to change the 'Authentication type' to 'OAuth2' for both, incoming and outgoing server.