Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Why wont jpeg image files attach to an email in outlook mail when using firefox?

  • 2 valiny
  • 3 manana an'ity olana ity
  • 9 views
  • Valiny farany nomen'i harv1963

harv1963
harv1963
more options

I am trying to send jpeg photo files to family but they won't attach to an email. (Outlook mail) I select "attach as a copy" and the title appears on the email with the rotating circular loading symbol but they fail to load.

Using Internet Explorer there are no issues and photos attach as expected.

Please advise

I am trying to send jpeg photo files to family but they won't attach to an email. (Outlook mail) I select "attach as a copy" and the title appears on the email with the rotating circular loading symbol but they fail to load. Using Internet Explorer there are no issues and photos attach as expected. Please advise

Vahaolana nofidina

Are you using Trusteer?

We have seen reports that Trusteer is causing issues with uploading files.

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Vahaolana Nofidina

Are you using Trusteer?

We have seen reports that Trusteer is causing issues with uploading files.

harv1963
harv1963 Tompon'ny fanontaniana
more options

Yes this solved the problem, many thanks.