Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Have to Refresh a lot. I click on link to PDF. It goes to file on my computer rather that PDF page on website.

  • 5 valiny
  • 1 manana an'ity olana ity
  • 7 views
  • Valiny farany nomen'i whbyrd

whbyrd
whbyrd
more options

I click on web page link that goes to PDF file on a site I manage. Instead of going to PDF on my site, it goes to file on my computer rather that PDF page on website.

I click on web page link that goes to PDF file on a site I manage. Instead of going to PDF on my site, it goes to file on my computer rather that PDF page on website.

All Replies (5)

the-edmeister
the-edmeister
  • Moderator
more options

How is that hyperlink coded?

whbyrd
whbyrd Tompon'ny fanontaniana
more options

I just link to the pdf

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Okay, but if you right-click the link and Copy Link Location, then paste it into a reply, does it look like #1 or like #2:

(1) http://mywebsite/myfile.pdf

(2) file://C|/somepath/myfile.pdf

The second one will only work on your computer, so if you have that on your site, you'll need to edit it by hand to point to the correct location on your server.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

If the link is correct, how do you have Firefox set to handle PDFs? What if you instruct it to use the built-in viewer? Please see: View PDF files using Firefox’s built-in viewer. Note: Firefox will download PDFs to the Windows TEMP folder in the case of some viewers.

whbyrd
whbyrd Tompon'ny fanontaniana
more options

I will follow your instructions the next time it happens.