Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox crashes, then it refuses to load webpages

  • 3 valiny
  • 4 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i philipp

more options

Most recent crash report ID: bp-3ca88213-ca9d-41e5-8a52-24db72160210

Mozilla crashes, then, when it opens back up, it cannot load webpages. It can long webpages' ip address, but it cannot load their DNS. The only fix I have found is to open up Internet Explorer, reinstall firefox, then open it back up. From there, the internet finally works/connects. This issue has been going on for about a week now.

Most recent crash report ID: bp-3ca88213-ca9d-41e5-8a52-24db72160210 Mozilla crashes, then, when it opens back up, it cannot load webpages. It can long webpages' ip address, but it cannot load their DNS. The only fix I have found is to open up Internet Explorer, reinstall firefox, then open it back up. From there, the internet finally works/connects. This issue has been going on for about a week now.

Vahaolana nofidina

yes, you are right - this new version is just fresh "out of the press" & it contains some changes that we hope can solve the exact crashing/page loading issue that you have described there...

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (3)

more options

hi bms4au, can you please try if the 44.0.2 update which has just been released can address that issue? you can download and install it from https://www.mozilla.org/en-US/firefox/all/

more options

philipp said

hi bms4au, can you please try if the 44.0.2 update which has just been released can address that issue? you can download and install it from https://www.mozilla.org/en-US/firefox/all/

Must have literally just been released in the past couple hours! I reinstalled firefox just a couple hours ago.

I have installed the update. I will report back if Firefox crashes again.

more options

Vahaolana Nofidina

yes, you are right - this new version is just fresh "out of the press" & it contains some changes that we hope can solve the exact crashing/page loading issue that you have described there...