Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I am being prompted to enter my Master Password multiple times when I start Thunderbird. Why?

  • 1 valiny
  • 12 manana an'ity olana ity
  • 7 views
  • Valiny farany nomen'i christ1

more options

Every time I start Thunderbird, I receive multiple prompts to enter my Master Password. I do manage multiple email accounts with Thunderbird, but I would expect a single entry of that Master Password to suffice, since it protects the passwords for all of my accounts.

Why am I being prompted multiple times for the Master Password?

Every time I start Thunderbird, I receive multiple prompts to enter my Master Password. I do manage multiple email accounts with Thunderbird, but I would expect a single entry of that Master Password to suffice, since it protects the passwords for all of my accounts. Why am I being prompted multiple times for the Master Password?

Vahaolana nofidina

It's a known problem. As a workaround you can install this add-on. https://addons.mozilla.org/en-US/thunderbird/addon/startupmaster/

For instructions how to install extensions for Thunderbird see http://xenos-email-notes.simplesite.com/416814616

Hamaky an'ity valiny ity @ sehatra 👍 2

All Replies (1)

more options

Vahaolana Nofidina

It's a known problem. As a workaround you can install this add-on. https://addons.mozilla.org/en-US/thunderbird/addon/startupmaster/

For instructions how to install extensions for Thunderbird see http://xenos-email-notes.simplesite.com/416814616