Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Nakatona sy natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Folders all Empty after compacting (win8)

  • 1 valiny
  • 1 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i Wayne Mery

FreakinOut2016
FreakinOut2016
more options

I only yesterday installed Thunderbird 38.7.0 and had ("compact all folders" when it will save over 50 MB) turned ON.

Now almost all of my old IMAP Hotmail sub-folders are 100% empty! (Empty everywhere. not just within Thunderbird. Empty via Hotmail's WebClient, empty via Android Email Client, everywhere. Thousands of important emails in dozens of folders are now 100% gone.

I can only hope that Thunderbird compacted, copied & stored all of the emails in these folders somewhere.

Can anyone advise how I can recover them all and return them back into Microsoft's IMAP folders?

I only yesterday installed Thunderbird 38.7.0 and had ("compact all folders" when it will save over 50 MB) turned ON. Now almost all of my old IMAP Hotmail sub-folders are 100% empty! (Empty everywhere. not just within Thunderbird. Empty via Hotmail's WebClient, empty via Android Email Client, everywhere. Thousands of important emails in dozens of folders are now 100% gone. I can only hope that Thunderbird compacted, copied & stored all of the emails in these folders somewhere. Can anyone advise how I can recover them all and return them back into Microsoft's IMAP folders?

Novain'i Wayne Mery t@

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

closing this duplicate topic please continue in https://support.mozilla.org/en-US/questions/1114540