Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Will not download emails from server. Will send new ones. V 45 requires PW do NOT receive PW change link.

  • 1 valiny
  • 1 manana an'ity olana ity
  • 7 views
  • Valiny farany nomen'i christ1

droberts1934
droberts1934
more options

After having no choice but to upgrade to V 45, It opens with a new tab asking me to "sign In" It rejects all passwords I try including the one I have for Yahoo (server) email. It gives me option to reset password (for TB ?), tells me an email will be sent with link. Email never arrives although all other new emails arrive in server. Going back to main page, it will not download new emails from server, BUT will send new ones I originate. I don't know much about the inner workings of TB, like where I can find the Password it likes. I can survive using server and/or ipad mail, but this is annoying. It wasn't broke, why did you have to fix it?

After having no choice but to upgrade to V 45, It opens with a new tab asking me to "sign In" It rejects all passwords I try including the one I have for Yahoo (server) email. It gives me option to reset password (for TB ?), tells me an email will be sent with link. Email never arrives although all other new emails arrive in server. Going back to main page, it will not download new emails from server, BUT will send new ones I originate. I don't know much about the inner workings of TB, like where I can find the Password it likes. I can survive using server and/or ipad mail, but this is annoying. It wasn't broke, why did you have to fix it?

Vahaolana nofidina

It's not Thunderbird rejecting the password, it's your email provider's server.

You can try to reset the password Thunderbird has remembered for the account (if you told Thunderbird to remember it in the first place). http://kb.mozillazine.org/Setting_and_changing_email_passwords

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Vahaolana Nofidina

It's not Thunderbird rejecting the password, it's your email provider's server.

You can try to reset the password Thunderbird has remembered for the account (if you told Thunderbird to remember it in the first place). http://kb.mozillazine.org/Setting_and_changing_email_passwords