Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Addons page displays incorrectly and cannot install any addons

  • 1 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i FredMcD

biastreal
biastreal
more options

Windows 7 machine Frefox 46.0.1

I have uninstalled and reinstalled Fire fox and am unable to install any addons. The addons page displays incorrectly and when I search for an addon and try to install it, it just says "There was an error downloading" and nothing happens.

I have attached what the pages look like.

Any ideas?

Windows 7 machine Frefox 46.0.1 I have uninstalled and reinstalled Fire fox and am unable to install any addons. The addons page displays incorrectly and when I search for an addon and try to install it, it just says "There was an error downloading" and nothing happens. I have attached what the pages look like. Any ideas?
Sarin'efijery napaingotra

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?