Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

How can I import contacts from a backed up copy of Thunderbird

  • 1 valiny
  • 1 manana an'ity olana ity
  • 5 views
  • Valiny farany nomen'i mahicool1989

more options

My old computer got hacked but luckily I had Carbonite which backed up all files in the cloud. I purchased a new computer and installed Thunderbird. The address files were recovered by Carbonite and downloaded onto new computer. I also see where they are. Can I import them into the new Thunderbird I have on the new computer? What directory can I place them into?

My old computer got hacked but luckily I had Carbonite which backed up all files in the cloud. I purchased a new computer and installed Thunderbird. The address files were recovered by Carbonite and downloaded onto new computer. I also see where they are. Can I import them into the new Thunderbird I have on the new computer? What directory can I place them into?

All Replies (1)

more options

While Thunderbird is NOT running, restore the folder tree to the directory:v C:\Documents and Settings\USERNAME\Application Data\Thunderbird\Profiles\RANDOM SET OF CHARACTERS\Mail (where USERNAME is your Windows Login Name and RANDOM SET OF CHARACTERS is arbitrary - it is typically the only folder in the Profiles directory) (If you need instructions on how to get to the folder listed above, follow steps 1-4 in the Backing-up Files section.)

NOTE: You may need to create directories manually to do this correctly. Run Thunderbird, and you should see the folders in your Local Mail account.