Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

My passwords are not saving, previously i used master password to store all my login passwords, but from couple of days they are not saving and every time askin

  • 3 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i philipp

more options

My passwords are not saving, previously i used master password to store all my login passwords, but from couple of days they are not saving and every time asking to remember password, and i'm entering master password to remember,

But still the same happening. I saved lot of my login passwords that i even didn't remember. now i have to use forgot option for every website. Is there any way to solve this or atleast save from now.

My passwords are not saving, previously i used master password to store all my login passwords, but from couple of days they are not saving and every time asking to remember password, and i'm entering master password to remember, But still the same happening. I saved lot of my login passwords that i even didn't remember. now i have to use forgot option for every website. Is there any way to solve this or atleast save from now.

Vahaolana nofidina

hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (3)

more options

Are you talking about the Firefox Master Password option, an add-on, or a separate program?

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 46.0.1

more options

Yes i'm talking about firefox master password, i have no addons on my browser. its showing 38.0.5 Firefox, may be an update will make it work fine. Thanks for the reply,

I will update and post the status

more options

Vahaolana Nofidina

hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...