Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

TB setup not recognizing my hotmail username or password

  • 2 valiny
  • 1 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i billericaypete

more options

I'm moving from Win LiveMail to TB. Setting up my hotmail account on TB I enter my hotmail email address and password - TB responds that either the username or password are incorrect - they're not Any ideas please? Thanks Pete

I'm moving from Win LiveMail to TB. Setting up my hotmail account on TB I enter my hotmail email address and password - TB responds that either the username or password are incorrect - they're not Any ideas please? Thanks Pete

Vahaolana nofidina

Are you trying to use POP? A few users have reported difficulties with Hotmail and POP, and my own POP-connected Hotmail stopped working too. It's been fine over an IMAP connection.

IIRC there is now an on/off switch for POP on the outlook.com settings page for your account, and you may need to turn it back on.

https://outlook.live.com/owa/?path=/options/popandimap

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

more options

Vahaolana Nofidina

Are you trying to use POP? A few users have reported difficulties with Hotmail and POP, and my own POP-connected Hotmail stopped working too. It's been fine over an IMAP connection.

IIRC there is now an on/off switch for POP on the outlook.com settings page for your account, and you may need to turn it back on.

https://outlook.live.com/owa/?path=/options/popandimap

Novain'i Zenos t@

more options

Cheers Zenos - I was trying to use POP, soon as I chose imap it worked. Doesn't fill me with confidence, but with LiveMail being killed off at the end of this month I gotta move somewhere. Thanks.