Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I migrated my installation from an old hard drive, I have all of my old accounts and email, but cannot get or send new email, never get asked for password.

  • 1 valiny
  • 3 manana an'ity olana ity
  • 6 views
  • Valiny farany nomen'i Zenos

more options

My old laptop died, so I migrated my Thunderbird to a new one. All of my old accounts and email is there, but I cannot get new email or send new email. I never get asked for a password, nor do I see anywhere that I can enter them. I looked at the saved password button in Tools/Options/Security/Passwords, but there are none listed. I even tried changing the password on my email account at the server, but Thunderbird still doesn't ask me for the new one.

My old laptop died, so I migrated my Thunderbird to a new one. All of my old accounts and email is there, but I cannot get new email or send new email. I never get asked for a password, nor do I see anywhere that I can enter them. I looked at the saved password button in Tools/Options/Security/Passwords, but there are none listed. I even tried changing the password on my email account at the server, but Thunderbird still doesn't ask me for the new one.

All Replies (1)

more options

Try with your OS in its Safe Mode. You may have security software preventing Thunderbird from connecting to the email server. It won't ask for a password until it has actually engaged with the server and started a login process.