Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

saved logins were cleared completetly when my laptop restared automatically when working in firefox

  • 1 valiny
  • 1 manana an'ity olana ity
  • 9 views
  • Valiny farany nomen'i FredMcD

more options

today early morning i started my laptop and opened the firefox and logined to website http://www.bazaartrend.com/nsecharts/login.php and opened java charting module in that website . suddenly laptop restarted itslef and after such restart when i open firefox it will ask if i want to restore firefox tabs but this time it did not ask and i opened the firefox again and opened the same website . this time login username and password of that website are not feeded by firefox . this website username and password were save by me previously and everytime used that website firefox will automatically fill the username password for me . this time it did not happen and i checked the saved logins in SECURITY it shows nothing stored in it . all my saved usernames and passwords are cleared in it . it shows empty . i checked history and bookmarkes and they are intact . only saved logins are empty . couldyou please check why this happened . there is no big problem for me with this . i can restore it back those saved logins my self .

today early morning i started my laptop and opened the firefox and logined to website http://www.bazaartrend.com/nsecharts/login.php and opened java charting module in that website . suddenly laptop restarted itslef and after such restart when i open firefox it will ask if i want to restore firefox tabs but this time it did not ask and i opened the firefox again and opened the same website . this time login username and password of that website are not feeded by firefox . this website username and password were save by me previously and everytime used that website firefox will automatically fill the username password for me . this time it did not happen and i checked the saved logins in SECURITY it shows nothing stored in it . all my saved usernames and passwords are cleared in it . it shows empty . i checked history and bookmarkes and they are intact . only saved logins are empty . couldyou please check why this happened . there is no big problem for me with this . i can restore it back those saved logins my self .

All Replies (1)

more options

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?