We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox crashes

  • 2 valiny
  • 2 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i deeee

more options

I cannot open Firefox at all. Each time I click on the Firefox logo, the Mozilla Crash Reporter window pops up. If I press "Restart Firefox", the Firefox window does not pop up but the same Mozilla Crash Report window pops up again.

bp-2cfc890e-670a-4b7e-af3f-47faf2160913

I cannot open Firefox at all. Each time I click on the Firefox logo, the Mozilla Crash Reporter window pops up. If I press "Restart Firefox", the Firefox window does not pop up but the same Mozilla Crash Report window pops up again. bp-2cfc890e-670a-4b7e-af3f-47faf2160913

Vahaolana nofidina

I waited about 4 hours and decided to open Firefox, and it works! It was weird that it would work all of a sudden but nonetheless thanks for your help.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

more options

Just wait, they will tell you a new install will fix it (for most it does not), or that it's Symantec's fault.

more options

Vahaolana Nofidina

I waited about 4 hours and decided to open Firefox, and it works! It was weird that it would work all of a sudden but nonetheless thanks for your help.