Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Why does firefox not reopen webpages when it crashes?

  • 2 valiny
  • 1 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i FredMcD

more options

As stated in my crash report Firefox continues to crash when I have "too many" tabs open. Opera dose not have this problem in fact if i shut my computer off and reopen Opera all those web pages reopen witch is great, my question is why don't you guys have that? Also it sucks that I have to scroll though my tabs instead of seeing them all at once. I believe if you could resolve thees issues then Firefox may become great and rise to the top.

p.s. If there was a way to restore your tabs in a crash, that would be a great also.

You have great potential, good luck.

_Joseph

As stated in my crash report Firefox continues to crash when I have "too many" tabs open. Opera dose not have this problem in fact if i shut my computer off and reopen Opera all those web pages reopen witch is great, my question is why don't you guys have that? Also it sucks that I have to scroll though my tabs instead of seeing them all at once. I believe if you could resolve thees issues then Firefox may become great and rise to the top. p.s. If there was a way to restore your tabs in a crash, that would be a great also. You have great potential, good luck. _Joseph

All Replies (2)

more options

Firefox does have a session restore in the event of a crash.

You may have corrupt sessionstore file(s). Delete all sessionstore* files and the sessionstore-backups folder.

Type about:support in the address bar and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox.

more options

Have you taken care of the reason for the crashes? If you need help,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Some of your crash reports weren’t sent to the Mozilla Servers.