Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

my master password and other passwords saved got lost after reinstalling firefox. How to get it back?

  • 1 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i Happy112

safee
safee
more options

Hi,

I lost my all passwords including master password after re-installing the firefox. After searching a lot I found I key3.db, storage,sqlite and all other files are present in the profile. But still I am not able to log-in to my master password, that is disabled.

when I am copying all files to create a new profile also. nothing is coming in new profile.

I am not able to set any new master password. Can any one please help me to get my important passwords back?

Hi, I lost my all passwords including master password after re-installing the firefox. After searching a lot I found I key3.db, storage,sqlite and all other files are present in the profile. But still I am not able to log-in to my master password, that is disabled. when I am copying all files to create a new profile also. nothing is coming in new profile. I am not able to set any new master password. Can any one please help me to get my important passwords back?

All Replies (1)

Happy112
Happy112
more options

Hi, That must be so frustrating for you;   let's see if this will help:
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
and:
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
If you can't find the solution here,   we will just have to keep looking   .....