Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

People are randomly not receiving emails from me.

  • 1 valiny
  • 2 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i christ1

more options

All was OK until very recently. People are randomly not receiving emails from me. The only reason I know that they didn't get them is either through conversation or follow-up emails asking why I didn't respond. Incoming mail seems to be fine. I don't know who hasn't gotten emails or why. Sometimes it works and sometimes it doesn't. Any ideas?

All was OK until very recently. People are randomly not receiving emails from me. The only reason I know that they didn't get them is either through conversation or follow-up emails asking why I didn't respond. Incoming mail seems to be fine. I don't know who hasn't gotten emails or why. Sometimes it works and sometimes it doesn't. Any ideas?

Vahaolana nofidina

Once the message has been sent successfully from your computer the problem isn't at your end.

Do you get any error that a message couldn't be delivered to the recipient?

You'll have to have the recipients check at their end why they don't get your message. Most common scenario is it ends up in their spam folder. Note, there is also a spam folder on the server, which may only be accessible via webmail, dependent on the account type used.

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (1)

more options

Vahaolana Nofidina

Once the message has been sent successfully from your computer the problem isn't at your end.

Do you get any error that a message couldn't be delivered to the recipient?

You'll have to have the recipients check at their end why they don't get your message. Most common scenario is it ends up in their spam folder. Note, there is also a spam folder on the server, which may only be accessible via webmail, dependent on the account type used.