Can't view videos on facebook with Firefox 50.0
about the middle of October, I have not been able to view videos that my friends post on facebook unless they're youtube videos. I dowloaded and installed Firefox 50.0 and I still am not able to see them. I updated adobe flash last week. Please help!
All Replies (5)
Right-click in the player area. What player is it using? Flash, HTML5 . . . .
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
FredMc, the video screen is totally black. Nothing happens when you right-click. The Intel driver update says it can't completely install because of an error, but it doesn't say what the error is. This is so frustrating!
and I even did this: Turning off hardware acceleration
Click the menu button (far right, 3 lines) and choose Options. Select the Advanced panel. Select the General tab. Uncheck Use hardware acceleration when available.
Click the menu button again and then click Exit (bottom right) . Start Firefox normally.
AND this didn't work
I don't have FB so I called for more help.
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh).
Is the problem still there?
that didn't help either.