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How can I stop Thunderbird moving my emails to deleted or local folders without instruction

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  • Valiny farany nomen'i user1121639

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I open my inbox and just have time to see a new email before it disappears and is moved into "deleted". Sometimes an email is moved into a local folder without prior instruction.

I open my inbox and just have time to see a new email before it disappears and is moved into "deleted". Sometimes an email is moved into a local folder without prior instruction.

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Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled".

If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

Also, check your Message Filters .