Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I am getting 404 messages when I go into subtitles on a website

hwallison
hwallison
more options

When I go to the website on Firefox, it opens okay, but when I click on any of the subtitles below the home page I get 404 error message. I had to reset my favorites as it was giving the same message. How can I get rid of the 404 messages on the subtitles previously mentioned?

When I go to the website on Firefox, it opens okay, but when I click on any of the subtitles below the home page I get 404 error message. I had to reset my favorites as it was giving the same message. How can I get rid of the 404 messages on the subtitles previously mentioned?

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi hwallison, are you clicking on the Bookmarks Toolbar that often appears directly below the address bar, or are you using feature of a particular web page?

If the problem is with bookmarks, could you take a look at what appears in the address bar when you get the 404 messages and see whether the address appears to be incorrect or corrupted? It would be surprising for all the bookmarks to stop working at once unless the data file had become damaged.

If the problem is with links in a page, could you provide a link to the page? (You can copy/paste the address of the page from the address bar into a reply.)