Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I keep getting this error code window and it endlessly repeats DragDropUpload exception in track ReferenceError: nsDragAndDrop is not defined

  • 1 valiny
  • 4 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i cor-el

more options

I open firefox and a dropdown window appears with this message. DragDropUpload exception in track ReferenceError: nsDragAndDrop is not defined. I ca click on canceler OK. Clicking OK causes the window to close and immediately repeat. I can quit firefox.

I open firefox and a dropdown window appears with this message. DragDropUpload exception in track ReferenceError: nsDragAndDrop is not defined. I ca click on canceler OK. Clicking OK causes the window to close and immediately repeat. I can quit firefox.

Vahaolana nofidina

Is this a problem with an extension (FireFTP)?

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (1)

more options

Vahaolana Nofidina

Is this a problem with an extension (FireFTP)?

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window