Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox crashes

  • 1 valiny
  • 9 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i philipp

hellequin1967
hellequin1967
more options

Crash ID: bp-4f1bd177-98e1-43e7-8404-26f842170127

Following the update to 51.0.1 i have experienced crashing on launch.

This has occurred in normal mode, safe-mode , following refresh and following fresh install. Additionally I have re-booted my machine but all no avail.

I am running Win 10 Ent N This issue has only occurred following the update, I had no issues using 51.0

Crash ID: bp-4f1bd177-98e1-43e7-8404-26f842170127 Following the update to 51.0.1 i have experienced crashing on launch. This has occurred in normal mode, safe-mode , following refresh and following fresh install. Additionally I have re-booted my machine but all no avail. I am running Win 10 Ent N This issue has only occurred following the update, I had no issues using 51.0

Vahaolana nofidina

hi, thanks for providing a crash id. this crash is caused by the websense/forcepoint security software that is running on your device. i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly. another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (1)

philipp
philipp
  • Moderator
more options

Vahaolana Nofidina

hi, thanks for providing a crash id. this crash is caused by the websense/forcepoint security software that is running on your device. i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly. another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox